Last updated: 5 November 2026
These Terms and Conditions (“Terms”) govern your use of the Card Game 29 mobile application (the “App”), provided by ZLEVEL LABS LLP (“Z Level Labs”, “we”, “us”, “our”). By downloading, installing or using the App you agree to these Terms. If you do not agree, please do not use the App.
These Terms apply only to Card Game 29. Our Privacy Policy explains how we collect and use your personal data and forms part of these Terms.
Card Game 29 is developed and published by ZLEVEL LABS LLP, acting as a trader for the purposes of consumer protection law.
Card Game 29 is a free-to-download card game based on the traditional trick-taking game “29”. You can play offline against computer opponents, or online with other players in public rooms and private rooms. The App is supported by advertising and offers optional in-app purchases.
The App is for entertainment only. It does not offer real-money gambling, and nothing won in the App can be exchanged for money or anything of real-world value.
You must be at least 13 years old to use the App. If you are under the age of majority where you live, you may use the App only with the permission of a parent or guardian, who accepts these Terms on your behalf and is responsible for any purchases you make.
You can play as a guest or sign in with a third-party login such as Facebook. Guest progress is tied to your device and may be lost if you uninstall the App, clear its data or change device. You are responsible for keeping access to your device and account secure and for all activity on your account.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for your own non-commercial entertainment, in line with these Terms and the rules of the app store you downloaded it from. The App, its content, artwork, sounds, software and trademarks belong to Z Level Labs or our licensors. Except where the law allows it, you may not copy, modify, reverse-engineer, decompile or redistribute the App.
The App may let you earn or buy virtual items, including coins, gems and power-ups (for example reshuffle, undo and hints). Virtual items:
We may change the price, availability or behaviour of virtual items to keep the game balanced. We will not remove virtual items you have paid for and not yet used, except where you breach these Terms or we stop providing the App (see section 12).
All purchases are processed by the app store you downloaded the App from (for example Google Play or the App Store) and are subject to that store’s terms and payment methods. Prices are shown in the App before you confirm a purchase and include any taxes the store is required to charge.
Premium Pass is an auto-renewing subscription. It renews automatically at the end of each billing period at the price shown when you subscribed, unless you cancel at least 24 hours before the renewal date. You can manage or cancel your subscription in your app store account settings. Cancelling stops future renewals; you keep the benefits until the end of the period you have paid for. Uninstalling the App does not cancel a subscription.
Right of withdrawal (EEA and UK consumers). Virtual items and Premium Pass benefits are digital content supplied immediately after purchase. By confirming a purchase, you ask us to supply it straight away and acknowledge that you therefore lose your statutory 14-day right of withdrawal once supply has begun.
Refunds. Refund requests are handled under the refund policy of the app store you purchased from. If a purchase was not delivered or does not work as described, contact us at [email protected] and we will fix it or help you get a refund. Nothing in these Terms affects your statutory rights as a consumer.
When you use the App you agree not to:
We use automated systems to detect cheating and fraud. If we reasonably believe you have broken these rules, we may remove virtual items obtained unfairly, restrict access to online features, or suspend or terminate your account. Where appropriate we will tell you why, and you may contact us if you believe a decision was a mistake.
Online features need an internet connection and may be affected by your network, device or our servers. Your mobile operator may charge you for data use. We do not guarantee uninterrupted online play; if a match is interrupted by a disconnection, its result may be decided according to the game’s rules for disconnected players.
The App shows advertisements provided by third parties, such as Google AdMob, and uses third-party services such as Google Play Services, Firebase and Facebook Login. We are not responsible for third-party content, websites or services, which are governed by their own terms.
We may update the App to fix problems, add or change features, or keep it secure. Some updates may be needed to keep using online features. We will not make changes that materially reduce what you have paid for without telling you in advance, and where the law gives you a right to do so, you may then cancel your subscription and receive a pro-rata refund.
You may stop using the App and delete your account at any time (see our data deletion instructions). We may suspend or end your access as described in section 8. We may stop offering the App or its online features; if we do, we will give you reasonable advance notice in the App or on this page where possible, and where you have paid for something you can no longer use, we will provide a refund where the law requires it.
We provide the App with reasonable care and skill. Unless the law requires otherwise, the App is provided “as is” and we do not promise it will always be available or free of errors.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your statutory rights as a consumer, including your rights where digital content is faulty. Subject to that, we are not liable for losses that were not foreseeable, for losses caused by your breach of these Terms, or for business losses. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.
We may update these Terms from time to time, for example to reflect changes to the App or the law. We will post the updated Terms on this page and change the “Last updated” date. If a change materially affects you, we will tell you in the App before it takes effect. If you do not agree to the updated Terms, you may stop using the App.
These Terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction over any dispute. If you are a consumer living in the European Economic Area, the United Kingdom or another country with mandatory consumer protection laws, you also benefit from those laws, and you may bring proceedings in the courts of the country where you live.
If you have a problem, please contact us first at [email protected] so we can try to resolve it.
For questions about these Terms, support or complaints, email [email protected].
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